Shipping Policy
Orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within maximum 2 working days, unless there is some stock / long holiday situation in which case you will be notified. Transit time for metro cities is 2-3 days, 3-5 days for tier 1 & tier 2 cities and 5-7 days for all others pin codes. Sometimes there are delays caused in transit due to various issues at courier company’s end. In such circumstances you can contact us and we will escalate it to the concerned company. We specially request customers not to accept Tampered shipments and also take a parcel opening video which will help us to vet for any claims of wrong or incomplete order received.
COD Orders
We accept COD orders, but may limit deliveries to some pin codes. COD orders are charged additionally to cover the COD collection charges borne by the company, and this depends on the value of the order. COD orders are additionally verified by our team, either on call or whatsapp, before shipping them. So COD orders take an extra day or two to be shipped. Also in 25-30% of COD orders, we see delivery failure owing to multiple reasons and so we encourage to make a prepaid order to avoid missing out on your products. Our shipping partners do not provide OPEN PACKAGE facility, which means customers are handed over shipment after COD amount being paid.